Ideas for Generating New Business

Ideas for Generating New Business (2007) Business development comes from learning about the industry in which you want to practice law, understanding what the industry’s legal needs are, meeting people and developing business relationships. Without that, all the...

Teaching Lawyers to Ask About Customer Service

Teaching Lawyers to Ask About Customer Service Good client service is an intangible experience, but “like pornography, I know it when I see it.” When we ask our lawyers if they believe they are giving their clients good service, they will, of course, say yes. Some...