Defining a Marketing Opportunity

What Is a Marketing Opportunity? It’s a situation that presents itself with an opportunity to bring in new business. To find the opportunity, ask yourself: “ What are my prospect’s needs?” and “What is his/her current situation?” Let’s assume you have built a...

Effective Networking for Business Development

Networking isn’t about how many people you meet or how many business cards you swap. It’s about strategically creating opportunities to develop new business. Not business from clients – not business from known referral sources – but new business from companies that...

I’m Too Busy to Be Marketing

In order to keep clients and bring in new clients, you must market yourself and your services. But if you are too busy with client work, how can you find the time to be marketing (a/k/a business development)?   There are no guarantees in today’s business world....

Teaching Lawyers to Ask About Customer Service

Teaching Lawyers to Ask About Customer Service Good client service is an intangible experience, but “like pornography, I know it when I see it.” When we ask our lawyers if they believe they are giving their clients good service, they will, of course, say yes. Some...